Terms & Conditions

Terms & Conditions

These Terms & Conditions govern the use of the FunPlus Arcade website and the purchase of products and services from FunPlus Arcade.

By using our website, requesting a quotation or placing an order, you acknowledge these Terms & Conditions.

1. Business Nature

FunPlus Arcade provides commercial arcade machines, entertainment equipment, cabinets, accessories and related services primarily to business customers, including:

Our website currently presents commercial arcade machines and one-stop services including manufacturing, venue planning, design and after-sales support.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications and images.

However, minor differences may occur due to:

Product specifications confirmed in the final quotation, invoice or sales agreement will take priority over general website information.

3. Quotations

Website information does not necessarily constitute a final sales offer.

Final pricing may depend on:

A formal quotation may be provided before order confirmation.

4. Order Confirmation

An order is considered confirmed only after the applicable commercial terms have been agreed and any required deposit or payment has been received.

The specific order terms may be documented through:

5. Payment

Payment terms will be confirmed before production or shipment.

Customers are responsible for paying according to the agreed schedule.

Production or shipment may be delayed if payment is not received as agreed.

Bank charges, international transfer fees or payment processing charges may be allocated according to the agreed transaction terms.

6. Customization

FunPlus Arcade may provide customized product configurations based on customer requirements.

Customers are responsible for reviewing and confirming customization details before production.

Once customized production has started, requested changes may result in:

Some changes may no longer be possible after production reaches certain stages.

7. Production Time

Production time depends on product type, quantity, customization requirements and current production capacity.

Estimated production schedules are provided for reference and may change due to reasonable manufacturing or supply-chain factors.

8. Shipping

Shipping arrangements are governed by our Shipping & Delivery Policy and the terms confirmed for the individual order.

Customers are responsible for confirming delivery details and applicable import requirements.

9. Inspection

Customers should inspect delivered products promptly.

Any visible transportation damage, missing items or major discrepancies should be reported as soon as reasonably possible.

Supporting photos, videos and shipping documents may be required.

10. Warranty and After-Sales Support

Warranty coverage depends on product type and the terms confirmed with the customer.

The website currently states warranty differences between new or fully restored machines, collector-grade equipment and project machines.

Warranty may not cover problems caused by:

11. Technical Support

FunPlus Arcade may provide technical support including troubleshooting, replacement part assistance and maintenance guidance.

Remote diagnosis may require customers to provide:

12. Legal and Regulatory Compliance

Customers are responsible for ensuring that the purchase, import, installation and operation of arcade equipment comply with applicable laws and regulations in their jurisdiction.

Requirements may vary by country, state, province or local authority.

This may include rules related to:

FunPlus Arcade does not guarantee that every product is suitable or legally permitted in every jurisdiction.

Customers should confirm applicable local requirements before placing an order.

13. Intellectual Property

Website content, including text, product images, graphics, logos and other materials owned by FunPlus Arcade may be protected by intellectual property laws.

Such content may not be copied, reproduced or commercially used without authorization.

Third-party trademarks remain the property of their respective owners.

14. Website Use

Users may not use this website for unlawful activities, including:

We reserve the right to restrict access where necessary.

15. Limitation of Liability

To the extent permitted by applicable law, FunPlus Arcade will not be responsible for indirect, incidental or consequential losses arising from matters outside our reasonable control.

This may include losses caused by:

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

16. Force Majeure

FunPlus Arcade will not be responsible for delays or failure caused by events outside our reasonable control, including:

17. Returns and Refunds

Returns, cancellations and refunds are governed by our Return & Refund Policy and any applicable terms confirmed for the individual order.

18. Changes to These Terms

We may update these Terms & Conditions when necessary.

The latest version will be published on this page.

19. Contact Us

For questions regarding these Terms & Conditions, please contact us.